Terminals 1, 2 & 3 are all located in the centre of the airport and are within walking distance of each other via underground walkways.
Terminal 4 is located on the south side of the airport, and can be reached from Terminals 1, 2 & 3 via the free inter-terminal transfer service on the Heathrow Express train, which takes approximately eight minutes.Terminal 1 handles all domestic flights, most UK airline departures to Europe plus Aer Lingus, Alliance, Cyprus Airways, EL AL, Finnair, Icelandair, Virgin Express and South African Airways flights.
Check-in desks for international flights are located in the middle and on the right of the concourse.· International flights – check in 3 hours prior to departure· European flights – check in 2 hours prior to departure· Domestic flights – check in 1 hour prior to departureBoarding usually begins around 45 minutes before departure
Heathrow Airport Terminal 1
Airlines:· Aer Lingus EI 0845 973 7747· Alliance Y2 0845 307 7777· BMI British midland BM 0870 607 0555· British Airways BA 0870 850 9850· Cyprus Airways CY 020 8359 1333· EI Al Israel LY 020 7957 4100· Finnair AY 020 7408 1222· Icelandair FI 020 7874 1000· LOT Polish Airlines LO 020 7580 5037· Manx Airlines JE 0845 725 6256· South African Airways SA 020 8897 3645· Virgin Express TV 020 7744 0004
Terminal 1 Departures:
Bureaux de Change: Two Bureaux de Change in retail Airport Shopping area
Travelex open: 05:30 to 22:00
ICE open: 06:00 to 21:00.
Cash Dispensers:None on Departures level. Nearest are on the ground floor near the International Arrivals Meeting Point.
Food and Drink, Meals, light refreshments and bars: on the mezzanine level above the Airport Shopping area. There is a self service restaurant and a burger bar on the Departures level near the domestic gates.
Information Desk: None on Departures level. Nearest in the Arrivals area on the lower floor.
Left Luggage Located on a mid floor between Arrivals and Departures. Access by stairs, lift/elevator or up- escalator. Open 06:00 – 23:00, all items £4 per day (or part day).
Luggage Trolleys: Free and plentiful, available on forecourt and occasionally in the Short Stay car parks.
Pay Phones : In various areas, some with fax facility.
Postal Services: Mail boxes in Departures area by the entry doors in the middle of the terminal. The nearest Post Office is in Terminal 2.
Smoking Area: At the extreme left end of the building near the WH Smith outlet.
Shopping: There is a limited range of outlets on the Departures level. For a wider selection at better prices go Airside to the duty free outlets.
Toilets : With baby care, showers and disabled facilities near Domestic Departures gate. Additional toilets near International Departures security area.
Terminal 1 Arrivals:
Bureau de Change: There is a Travelex Bureaux de Change in the Baggage Reclaim area (open 05:30 to 22:00) and one in the Arrivals meeting area (open same times).
Cash Dispensers: Near the International Arrivals meeting point.
Food and Drink : Heathrow Airport Light refreshments only on the Arrivals level.
Information Desk: General airport enquiries desk located in the middle of the floor towards the back wall.
Left Luggage: Located on a mid floor between Arrivals and Departures. Access by stairs, lift/elevator or up- escalator. Open 06:00 – 23:00, all items £4 per day (or part day).
Luggage Trolleys: – plentiful and free in Baggage Reclaim.
Pay Phones: In Baggage Reclaim and throughout the terminal.
Postal Services: Mail box and stamp machine beside the Information desk in the main Arrivals area. Nearest Post Office is in Terminal 2.
Smoking Area: The area set aside for smokers is currently being refurbished.
Toilets: In Baggage Reclaim with disabled and baby change facilities. Also at Domestic Arrivals end of the building
Terminal 1 Airside:
Bureaux de Change: Two Bureaux de Change, Thomas Cook (open earliest to latest flight) and ICE (open 06:00 – 21:00).Food and Drink: Selection of catering outlets includes table and self service restaurants, snacks, a seafood bar and two bars.
Pay Phones: In various areas. New table top payphones in the additional seating area past Café Select
Postal Services: There is a transparent mail bin as you clear passport control and enter the Airside lounge.
Smoking Area: In middle of lounge
Toilets: Toilets with disabled and baby changing facilities are available at each end of the lounge
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